Effective Date: 10/26/2026
Business Name: VitaCrest Labs

1. Subscription Program

We offer recurring subscriptions for our nutraceutical and dietary supplement products to make it convenient for customers to receive their selected products on an ongoing basis.

By enrolling in a subscription, you agree to the terms outlined in this policy, including recurring billing every 30 days until you cancel.

2. Recurring Billing and Payments

All subscriptions are billed automatically every 30 days using the payment method you provide at checkout.

When you enroll, the applicable subscription price, billing frequency, and product details will be displayed before you complete your purchase. You authorize VitaCrest Labs to charge your selected payment method for the disclosed subscription amount every 30 days until you cancel.

Your subscription will continue to renew automatically unless canceled. Any changes to subscription pricing will be communicated in advance when required by applicable law, and any required consent will be obtained before the new price is charged.

3. Automatic Product Shipments

Where your subscription includes recurring product shipments, we will arrange shipments according to the subscription schedule disclosed at checkout.

Your subscription’s billing and shipment schedule will be communicated clearly before enrollment. Shipping fees, applicable taxes, and other mandatory charges will be disclosed before purchase.

If an order has already been processed or shipped when you request cancellation, that order may not be eligible for cancellation. Any applicable return, refund, or shipping exceptions will be handled according to our Return and Refund Policy and applicable law.

4. Cancellation at Any Time

You may cancel your subscription at any time. There is no minimum subscription commitment, and you do not need to remain subscribed for a specified number of billing cycles.

To cancel, contact our customer support team at (888)321-3536 or email support@vitacrestlabs.com

We will provide a straightforward way to cancel without unnecessary steps or obligations. Cancellation will stop future recurring renewals and charges once processed. We will provide confirmation of your cancellation.

If you cancel after a renewal order has already been processed, the cancellation may not stop that order from being fulfilled. Cancellation will prevent subsequent renewals and charges, subject to applicable law.

5. Refunds and Returns

Subscription cancellation and product returns are separate processes.

Unless otherwise required by law or expressly stated in our Return and Refund Policy, canceling a subscription does not automatically refund payments for a billing period that has already begun or for an order that has already been processed.

If your order arrives damaged, incorrect, defective, or otherwise qualifies for a refund or replacement under our policies or applicable law, please contact (888)321-3536 for assistance.

Nothing in this policy limits any refund, return, or other rights that cannot legally be waived.

6. Failed or Declined Payments

If a scheduled payment is declined or cannot be processed, we may notify you and request updated payment information. We may suspend or delay future shipments or subscription access while a payment issue remains unresolved, subject to applicable law.

You are responsible for maintaining accurate payment information while your subscription is active.

7. Product Information and Responsible Use

Our nutraceutical and dietary supplement products are intended to be used according to their product labels and instructions.

Please review the ingredients, directions, warnings, and other product information before use. Consult a qualified healthcare professional if you have questions about whether a supplement is appropriate for you, particularly if you are pregnant, nursing, taking medication, or have a medical condition.

Unless specifically authorized and supported by applicable law, our products are not represented as diagnosing, treating, curing, or preventing any disease. Individual experiences and results may vary.

8. Changes to This Policy

We may update this policy from time to time. Material changes affecting existing subscriptions will be communicated in advance when required by applicable law. We will obtain any consent required before implementing changes that require customer approval.

Changes to this policy will not eliminate any rights you have under applicable law.

9. Contact Information

For questions about subscriptions, billing, cancellations, shipments, or returns, please contact us:

• Business: VitaCrest Labs
• Email: support@vitacrestlabs.com
• Phone: (888)321-3536
• Website: vitacrestlabs.com
• Returns Address: PO BOX 132, Garden Grove, CA, 92842, USA

10. Acknowledgment and Consent

By completing your subscription purchase, you acknowledge that you have reviewed the applicable subscription terms and expressly agree to recurring billing every 30 days at the disclosed price until you cancel.

Your enrollment is subject to the disclosures and affirmative consent presented during checkout and all applicable laws.